Function updateMessage

updateMessage<ThrowOnError extends boolean = true>(
    options: Options<UpdateMessageData, ThrowOnError>,
): RequestResult<
    {
        data: {
            attributes: {
                app: string;
                channel: string;
                createdAt: string;
                direction: string;
                externalId: string;
                lang: string;
                meta: {
                    cc: unknown[];
                    from: string;
                    inReplyTo: string;
                    recipient: { email: string; mailboxHash: string };
                    subject: string;
                    to: { email: string }[];
                };
                modifiedAt: string;
                preview: string;
                sentAt: string;
                sentiment: { confidence: number; polarity: number };
                size: number;
                status: string;
                updatedAt: string;
            };
            id: string;
            links: { related: string; self: string };
            relationships: {
                conversation: {
                    data: { id: string; type: string };
                    links: { self: string };
                };
                customer: {
                    data: { id: string; type: string };
                    links: { self: string };
                };
                modifiedBy: {
                    data: { id: string; type: string };
                    links: { self: string };
                };
                org: { data: { id: string; type: string }; links: { self: string } };
            };
            type: string;
        };
    },
    unknown,
    ThrowOnError,
>
Update message by ID Updates a message based on the unique message ID.

Any one of the following roles is required for this endpoint:

Legacy Role Equivalent Permission Set Role

org.user.message.write org.permission.message.update

Note

This endpoint is subject to Object Rate Limiting, which limits how many updates single user can make to a single message. To learn more, see Rate limiting.

Authorization

The org.admin role is required for setting createdAt, createdBy, modifiedAt, and modifiedBy. Otherwise, these attributes are automatically set by the token.

Custom Attributes
Custom attributes are optional and allow you to specify custom key-value pairs.

Kustomer uses a naming convention for custom attributes to specify the field data type with a name suffix:

Naming Suffix
- Num number or null
- At date-time or null
- Str string or null, length: [ 0 .. 1024 ] characters
- Txt string or null, length: [ 0 .. 1024 ] characters
- Bool boolean or null
- Url string or null, format: uri
Type Parameters
- ThrowOnError extends boolean = true
Parameters
- options: Options<UpdateMessageData, ThrowOnError>
Returns RequestResult<
    {
        data: {
            attributes: {
                app: string;
                channel: string;
                createdAt: string;
                direction: string;
                externalId: string;
                lang: string;
                meta: {
                    cc: unknown[];
                    from: string;
                    inReplyTo: string;
                    recipient: { email: string; mailboxHash: string };
                    subject: string;
                    to: { email: string }[];
                };
                modifiedAt: string;
                preview: string;
                sentAt: string;
                sentiment: { confidence: number; polarity: number };
                size: number;
                status: string;
                updatedAt: string;
            };
            id: string;
            links: { related: string; self: string };
            relationships: {
                conversation: {
                    data: { id: string; type: string };
                    links: { self: string };
                };
                customer: {
                    data: { id: string; type: string };
                    links: { self: string };
                };
                modifiedBy: {
                    data: { id: string; type: string };
                    links: { self: string };
                };
                org: { data: { id: string; type: string }; links: { self: string } };
            };
            type: string;
        };
    },
    unknown,
    ThrowOnError,
>
- Defined in src/api/sdk.gen.ts:3479

Function updateMessage

Note

Authorization

Custom Attributes

Naming Suffix

Type Parameters

Parameters

Settings

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