kustomer-client
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    Function createNoteWithinConversation

    • Create note within conversation Creates a new note within a conversation. Optionally, allows you to

      Type Parameters

      • ThrowOnError extends boolean = true

      Returns RequestResult<
          {
              data: {
                  attributes: { body: string; createdAt: string; updatedAt: string };
                  id: string;
                  links: { self: string };
                  relationships: {
                      conversation: {
                          data: { id: string; type: string };
                          links: { self: string };
                      };
                      createdBy: {
                          data: { id: string; type: string };
                          links: { self: string };
                      };
                      customer: {
                          data: { id: string; type: string };
                          links: { self: string };
                      };
                      org: { data: { id: string; type: string }; links: { self: string } };
                      userMentions: { data: { id: string; type: string }[] };
                  };
                  type: string;
              };
          },
          unknown,
          ThrowOnError,
      >

      another user in your Kustomer organization.

      Any one of the following roles is required for this endpoint:

      Legacy Role Equivalent Permission Set Role
      org.user.note.read org.permission.note.create

      The org.admin role is required for setting createdAt, createdBy, modifiedAt, and modifiedBy. Otherwise, these attributes are automatically set by the token.

      Notes are subject to a rate limit. A single client can create up to 120 notes per minute per customer.